OAB is the name of a group of urinary symptoms relating to improper bladder-storage function. It involves frequent and urgent urges to urinate, with or without incontinence.1,2
suddenly needing to
empty your bladder
having to empty your bladder more than usual
not being able to control
when you empty your bladder
In Canada, a survey indicated that OAB affects more than...3*
1 in 7 men
1 in 5 women
* A computer-assisted telephone interview [CATI] system survey of 3,249 Canadians, 35 years of age or older, determined that OAB occurred in 18.5% of Canadians overall, with 14.7% of men and 21.3% of women.3
You are not alone. Ask your healthcare provider for more guidance on OAB symptom management.
In case of medical emergency, please dial 911 or contact your physician immediately.
To request medical information or to report an adverse event or a product complaint, please contact Astellas Pharma Canada, Inc. by:
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This website (www.MyMyrbetriq.ca) (the “Site”) is administered by Astellas Pharma Canada, Inc. The Site is intended for Canadian residents only and is subject to all applicable Canadian laws. Astellas is aware of your concern for privacy when using the Site. We want to give you the opportunity to know what information we may collect about you and what rights you have in relation to such information. At all times, however, Astellas reserves the right, and you consent to such right, to disclose information where required by law or to comply with valid legal process (such as a search warrant, subpoena or court order), to protect the company’s rights or property, including without limitation the right to transfer the data in the event of a transfer of control of Astellas or the sale of substantially all of its assets, or during emergencies when safety is at risk.
In this Privacy Statement, “Astellas” refers to Astellas Pharma Canada, Inc., and its affiliated, associated and related companies.
Questions about this Privacy Statement may be directed to:
or you can write to us at:
Astellas Pharma Canada, Inc.
Attn: Privacy Officer
675 Cochrane Drive, Suite 500, West Tower
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Personal information means any information about an identifiable individual, including personal health information. This may include, but is not limited to, your name, address, email, telephone number, demographic information such as age and gender, survey information/responses, site registrations including usernames and passwords, health or patient information that you provide, including when you register on the Site or when you contact us with feedback, an inquiry, complaint or adverse event report, or any other information which might reasonably be used to identify you individually (collectively “Personal Information”).
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We may collect your Personal Information and use it for the following purposes:
(collectively, the “Purposes”).
Except as set out above and in the section entitled “Disclosure to third parties,” Personal Information will not be sold, rented or exchanged with unaffiliated entities unless you are first notified and consent to such transfer.
We will interact with you in many ways and these interactions often have different business purposes. The legal basis under which we process your Personal Information depends on the Personal Information categories we are processing about you and the specific business purposes for which we are processing it.
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Astellas may disclose your Personal Information to third-party service providers who provide us with various business services, including hosting, monitoring and maintaining the Site, customer service, and preparing newsletters and mailings etc. We may also share your Personal Information with other affiliates within our group of companies, in compliance with applicable laws. If we allow third-party service providers to have access to your personal information, they will only be permitted to access it or use it for purposes that are consistent with this Privacy Statement.
In addition, we may disclose your Personal Information to government authorities or third-party organizations as permitted or required by applicable law, including when we have a reason to believe that such disclosure is necessary to identify, contact, or bring a legal action against someone who may be causing injury to or interference with our rights and property or those of any other person. We may also disclose your Personal Information when we believe the law requires it and in any situation that involves threats to any person’s physical safety.
If all or part of Astellas is merged into another entity or if Astellas is involved in another situation involving the transfer of some or all of our business assets, the information we have about you may be transferred to a third-party as part of the negotiation or completion of that transaction. In the event the transaction is completed, your Personal Information will remain protected by applicable privacy laws. In the event the transaction is not completed, we will require the other party not to use or disclose your Personal Information in any manner whatsoever and to delete such information, unless legally required to maintain copies.
The Site content, applications and services are intended for adult users over the age of 18. Astellas does not knowingly collect any Personal Information from children under 18 years old through this Site. However, if the parent or guardian of a child under 18 believes that the child has provided us with Personal Information, the parent or guardian of that child should contact us at APCA_Privacy.Commission@Astellas.com if they want this information deleted from our files. Anyone under 18 years old should seek their parent’s or guardian’s permission prior to using or disclosing any Personal Information on this Site.
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We need to get your consent before obtaining or using Personal Information, or disclosing such Personal Information to anyone, unless otherwise permitted or required by applicable law. By using this Site and providing your Personal Information, you are consenting to our use of your Personal Information for the Purposes. You can withdraw this consent whenever you want, unless legal requirements prevent this. Let us know if you do not want us to use your Personal Information in any particular way, including uses described in this Privacy Statement by contacting Astellas’ Privacy Officer at APCA_Privacy.Commission@Astellas.com.
At any time, upon reasonable notice, you can access your Personal Information held by Astellas and request corrections to it using the contact details provided at the beginning of this Statement. Subject to legal requirements, we will comply with your request as soon as we are able to do so. We rely on you to provide us with your complete, accurate and current information. We may request certain personal information for the purposes of verifying the identity of an individual seeking access or correction to their personal information records.
Personal information will be retained only as long as necessary for the fulfilment of the purposes for which it was collected and for which consent was received, unless otherwise required by law. Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased or made anonymous. Astellas has developed and implemented detailed retention principles, and will ensure destruction of Personal Information in a method that prevents improper access.
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All questions or concerns regarding our use of your Personal Information and this Privacy Statement should be directed to the Astellas Privacy Officer.
Links to Other Websites.
Please note that the Site contains links to other third-party sites and Astellas cannot represent or guarantee that these sites have privacy policies similar to Astellas. This Privacy Statement does not cover third-party practices and Astellas disclaims all liability in relation to such third parties.
Astellas may transmit Personal Information about you to other Astellas affiliates worldwide. These affiliates may in turn transmit Personal Information about you to other Astellas affiliates. Astellas may also transfer your Personal Information to service providers located outside of Canada. When your information is transferred outside Canada, it may therefore be available to government authorities under lawful orders and laws applicable there. Nevertheless, all of Astellas’ affiliates and service providers are required to treat Personal Information in a manner consistent with this Privacy Statement. To obtain additional information regarding the basis for transfers and safeguards that Astellas has in place for cross-border transfers of Personal Information, please contact us using the contact information provided at the beginning of this Statement.
Last Updated: January, 2022
Please note that both the English and French versions of our Privacy Statement have equal legal value.